Two Great Fall Training Opportunities from the Business and Manufacturing Leadership Institute

Two Great Training Opportunities…Registration Deadline is November 5th!

Personal Empowerment – Only $149.00 per person ($74.50 for qualifying companies/individuals)

Quality 101 – Only $199.00 per person ($99.50 for qualifying companies/individuals)

Personal Empowerment: Taking Initiative

November 21, 2013 / 8 a.m. – 12 p.m. / SLCC Miller Campus / Cost: $149.00

If people see empowerment as something that is given to them, they will miss out on opportunities to take responsibility for action, or to take initiative to solve problems, improve processes, and give your company a competitive edge.

This course seeks to change the mind-set that empowerment is something that is given. It helps employees see that they can and should look for improvement opportunities.

Common leadership challenges within organizations:

• Do people in your organization hesitate to suggest ways to improve work processes or to take prompt action when issues surface?

• Do people who aren’t the “leader” call a meeting to discuss a potential problem?

Objectives - Assist leaders to:

• Make their jobs more interesting, motivating, and rewarding

• Become more valuable to the organization

• Help their group or organization be more effective and successful

• Take responsibility for their own success in multiple aspects of work life

Quality 101

November 22, 2013 / 8 a.m. – 5 p.m. / SLCC Miller Campus / Cost: $199.00

This course will specifically teach participants that quality control in the workplace is everyone’s responsibility. The course is designed to meet organizational needs for establishing a foundation for quality knowledge and competence with their workforce and in their work place. The goal of this course is to assist business organizations in achieving product excellence.

Course objectives:

• Listing the benefits of quality to individuals, organizations, customers, suppliers, and society

• Describing the key events in the quality of evolution

• Identifying and describing the key components of total quality management (TQM) and providing an understanding how organizations approach TQM deployment

• Differentiating between the TQM philosophies of six quality experts and two quality approaches: Six Sigma and the Baldrige program

• Learning the role of process management in TQM and the interrelationship of processes and systems.

• Recognizing how basic quality tools can be used to help improve processes

• Defining different quality concepts related to quality evolution, TQM, process management, and the basic quality tools

Contact Melody Chapman Ulbrich for

more information about these workshops:

801.957.5237

melody.chapman@slcc.edu

For more information, visit:

www.mbrcslcc.com/quality101

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