In early 2011, Brittnee Miller opened the Spoiled Rotten Salon & Boutique in Wellington, a small town located in eastern Utah. Since the business began, residents have been attracted to the salon for its proximity to home; a much closer option than other salons located six miles northwest of town in Price. Miller has found a customer niche by offering a broad-scope of services including: haircuts for men, women and children, coloring, perms, up-do’s, styling, pedicures, manicures, nails and waxing–all at an affordable rate.
Miller’s journey as a business owner in Wellington began after she completed a cosmetology program in 2009. Upon graduation, Miller wanted to open her own salon. To start saving for the business, Miller enrolled in the Utah Individual Development Account Network (UIDAN), a program designed to help Utah residents purchase a productive asset with a matched savings account. In order to acquire her savings however, UIDAN required that Miller submit a business plan. With limited knowledge about how to write a business plan, Miller contacted the Price Small Business Development Center (SBDC) for assistance.
“I had very limited knowledge about starting a business and going through the paperwork was like reading a foreign language. I was fortunate to be introduced to the SBDC and now Spoiled Rotten Salon & Boutique is open and operating very successfully,” said Miller.
Though the salon industry is challenging due to other privately owned competitors, Miller has found a way to be successful by opening her business in an area with limited competition. In addition to finding the right market opportunity, Miller advises other prospective small business owners to always work on developing new industry skills, to provide the best service and products possible, and to utilize community resources such as the SBDC.
Miller is a proud business owner and finds her work managing the salon very rewarding. She is able to generate income, spend time with her family and serve others in the community. “I am living my dream,” said Miller. “I started out with nothing but a dream.”
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